vs7897's Privacy Policy

1 Introduction and Purpose of This Policy

vs7897 (referred to below as "we", "us", or "the platform") provides a safe and reliable online betting and casino experience for users in Bangladesh. When you use our services, you share certain personal information with us. This privacy policy explains how we collect that information, what we use it for, and how we keep it secure.

This policy applies to the vs7897 website, mobile application, and all associated services. By registering on our platform or using our services, you are considered to have agreed to the terms of this privacy policy.

2 What Information We Collect

We collect the following types of information to operate our services:

2.1 Information You Provide Directly

When you create an account or use our services, the information you provide includes:

• Full name and date of birth (for age verification)
• Valid mobile number and email address
• National ID card or passport details (for KYC verification)
• Payment information (bKash, Nagad, Rocket account numbers)
• Your betting and gaming preferences

2.2 Automatically Collected Information

Information collected automatically while you use the platform:

• IP address and device type
• Browser version and operating system
• Activity logs on the platform (login times, game sessions, transactions)
• Information obtained from cookies and similar technologies
• Geolocation data (to confirm service availability in your area)

2.3 Information Received from Third Parties

For identity verification and fraud prevention, we may collect information through trusted third-party verification agencies.

3 Use of Information

We use the information collected for the following purposes:

• Creating and managing accounts and verifying user identity
• Processing deposits and withdrawals via bKash, Nagad, and Rocket
• Providing bonuses, promotions, and cashback benefits
• Personalising the game and betting experience based on your preferences
• Preventing fraud, money laundering, and other illegal activities
• Providing 24/7 customer support
• Ensuring responsible gaming protections
• Improving platform performance and security
• Complying with applicable legal obligations

4 Information Storage and Security

4.1 Security Measures

vs7897 uses industry-standard security technologies to protect your information:

• 256-bit SSL (Secure Socket Layer) encryption — on all data transfers
• End-to-end encryption of stored data
• Two-Factor Authentication option
• Regular security audits and vulnerability testing
• Restricted access controls — only authorised staff can view your information

4.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, information may be retained for a defined period as required by legal obligations, dispute resolution, and fraud prevention.

4.3 Steps Taken in Case of a Data Breach

If a security breach occurs that may affect your information, we will notify you and the relevant authorities as quickly as possible in accordance with applicable law.

5 Sharing Information with Third Parties

We may share your information with third parties in the limited circumstances described below:

5.1 Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete transactions. They operate under their own privacy policies.

5.2 Identity Verification Agencies

Information may be shared with trusted verification agencies to complete the KYC (Know Your Customer) process and prevent fraud.

5.3 Legal Obligations

We may be required to disclose information in response to court orders, legal processes, or valid requests from government authorities.

5.4 Game Providers

Only the technical information needed to operate gameplay is shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe.

6 Cookie Policy

6.1 What Are Cookies?

Cookies are small text files that our website stores on your device. They are used to improve your browsing experience and ensure the platform functions correctly.

6.2 What Types of Cookies Do We Use?

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics cookies: To understand and improve how the platform is used.

6.3 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit some features of the platform.

7 User Rights

As a vs7897 user, you have the following rights:

7.1 Right to Access Information

You can request a copy of the information we have collected about you at any time.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can request a correction through our live chat.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may be required to be retained for a set period for legal and regulatory reasons.

7.4 Right to Object to Processing

In certain circumstances you may object to the processing of your information.

7.5 Data Portability

You may request that the information we hold about you be provided in a structured, commonly used format.

8 Protection of Minors

vs7897 is for people aged 21 and over only. We do not knowingly collect personal information from minors. If we become aware that a person has registered without meeting this age requirement, we will immediately close their account and delete the associated information.

If you become aware that a minor is using our platform, please contact us.

9 Policy Changes and Updates

vs7897 may update this privacy policy from time to time. For any significant changes, we will notify you via a notice on the platform or to your registered email address.

The date of the policy update will always be shown at the top of this page. Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

We recommend that you review this privacy policy periodically so that you are always up to date on how your information is being kept secure.

10 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Live Chat: Talk to us directly in Bengali 24/7 from any page on the website
• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day

We are committed to protecting your privacy. Play with us with confidence.